Fostering Diversity and Inclusion in the Workplace
Mode of Study:
9am – 5pm (Day 1)
9am – 1pm (Day 2)
Please click here for course dates.
Registration closes 1 week before course commencement.
Shatec Institutes Pte Ltd,
21 Bukit Batok Street 22, Singapore 659589
1 Orchard Spring Ln, Level 5, Singapore 247729
From 1 October 2023, participants who are attending SkillsFuture Singapore (SSG)'s funded courses must take their attendance digitally via the Singpass App for attendance-taking for both physical classroom and synchronous e-learning courses.
To ensure seamlessness of attendance-taking, participants are encouraged to download the Singpass App on their mobile phones (with a camera) or tablets (with a camera) and set up their Singpass accounts (if this was not done previously) before their respective courses start.
Participants are to bring their devices with the installed Singpass App for each session.
SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) / funded by SSG. The funding support period Restaurant Service Skills for Chefs (TGS-2022015341) is 29 Aug 2022 to 31 May 2025.
This 12-hour course introduces learners to diversity and inclusivity and its importance at the workplace. It explores the importance of creating an inclusive environment and addresses the impact of differing values, beliefs, behaviours, group dynamics, and unconscious biases. They will have the knowledge and skills to foster a more diverse and inclusive workplace.
Who Should Attend
This course is targeted for hospitality entrants.
At the end of the course, you will be able to:
- Recognise workplace diversity and inclusion challenges and ways to overcome them
- Promote organisational culture and values that support diversity and inclusion at workplace
- Adapt cultural intelligence and appropriate communication styles to manage workplace diversity to build inclusivity
- Recognise group dynamics and diversity in teams and adapt communication techniques to encourage mutual respect, understanding and teamwork
- Review own behaviour and work process to suggest strategies and improvements that reduces unconscious bias
Lecture & Practical components (In-person delivery)
Participants must attain at least 75% of attendance in order to be eligible for the assessments. The assessments (Written and Practical) will take place over 2 hours.
Upon successful completion of the programme, trainees will receive a Statement of Attainment (SOA) for ‘Building Inclusivity' issued by SkillsFuture Singapore (SSG).
The course covers the following contents:
- Introduction to Building Inclusivity
- The Importance of Workplace Diversity and Inclusion
- Differing Values, Beliefs, and Behaviours at Workplace
- Group Dynamics
- The Influence of Unconscious Biases
Full Course Fee incl. 8% GST
1a,2,4,5,7Nett Course Fee Payable after SSG Grant, incl. GST (Singaporeans/PRs/Long Term Visit Pass Plus Holders ≥ 21 years old)
3, 4,7Nett Course Fee Payable after MES Grant, incl. GST (Singaporeans ≥40 years old)
Absentee Payroll rate at S$ 4.50 per hour, capped at S$ 100,000 per enterprise per calendar year
* In accordance with the Budget 2022 announcement, the GST rate will be increased from:
(i) 7% to 8% with effect from 1 Jan 2023; and
(ii) 8% to 9% with effect from 1 Jan 2024.
8% GST will apply to full payments received by SHATEC from 1 January 2023 onwards.
Full payments received by SHATEC before 1 January 2023 will have no adjustment to the 7% GST.
Please refer to https://www.iras.gov.sg/ for more information on the GST rate change.
1Singaporeans and Singapore PRs, aged 21 and above, will be eligible for up to 70% SSG funding. Funding is subjected to SSG’s prevailing corporate policies and final approval.
2Singaporeans may also utilize available funds within their Post-Secondary Education Account (PSEA) or SkillsFuture Credits (where applicable) to offset total net course fee payable. All Singaporeans aged 25 and above can use their S$ 500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website www.skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.
3The SkillsFuture Mid-Career Enhanced Subsidy (MES) is for Singaporeans aged 40 years old and above.
4Training support will be extended to Long Term Visit Pass Plus (LTVP+) Holders with effect from 1 October 2021. The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens (SCs) with (i) at least one SC child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the SC sponsor is able to support the family. LTVP+ holders will be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card.
5SME companies are required to log-in to Enterprise Portal for Jobs and Skills to update their SME status if they have not done so. All companies will be notified to log in to the portal to declare monthly salary and hours worked per week in order to receive Absentee Payroll.
6Companies and individuals are liable for the full course fee in the event that the SSG funding and subsidy are not approved.
7Class commencement is subjected to minimum class size met. Public holidays are excluded, where applicable
8Eligible companies can offset the additional out-of-pocket expenses with the SkillsFuture Enterprise Credit (SFEC). Please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html for more information.
The following payment modes are available:
- Bank Transfer
- Credit Card
- Internet Banking
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