International Diploma in Hospitality Management

Mode of Study:

18 Months (3+15)

Delivery Method:
Classroom / Practical /

Assessment Method:
Written and Practical Exam

Available Intakes:
March 2024
June 2024
October 2024

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SHATEC Institutes Pte Ltd (UEN: 198301550C) is also an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) and/or SkillsFuture Funding for Singaporean and Permenant Resident (Local Student). Local students who are eligible for funding are also eligible to collect their Statement of Attainment (SOA) and Full Certification upon completion of the respective Skillcodes.

The funding support period is from 3 December 2022 to 30 September 2025.

For more information on your eligibility, please contact


The programme is conducted over 3 trimesters of 6 months each (total 18 months).

For the first 3 months, trainees will attend full-time 5-day per week institutional training on campus.

From 4th month onwards, trainees will attend 3-day institutional training per week (combination of in-person and online learning) and serve 3-day apprenticeship with a hotel.

Available Intakes


Commencement Date

Application Deadline for International Students


25 March 2024

23 February 2024


24 June 2024

24 May 2024


7 October 2024

6 September 2024

Apprenticeship Allowance

All trainees will receive $1,300 a month for the apprenticeship duration (total of 15 months).

Admission Requirements

*All applicants must be at least 17 years old and above to meet the minimum entry requirement.

1. Qualification

  • Minimum a C6 pass in 1 GCE ‘O’ Level Subject / at least a C6 pass in 1 IGCSE Level Subject
  • WPLN 5 / WSQ Certification or equivalent certification
  • Completed a NITEC / Higer NITEC Certification from NITEC School of Hospitality or an equivalent professional qualification will be assessed on a case-by-case basis

2. Successful Interview

Successful Interview

  • (Interview may be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).)
  • International applicants must have completed 10 years of formal education AND a successful interview. (Interview may be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).)

3. English Proficiency

At least one of the following proficiency levels in English:

  • Minimum a C6 pass in GCE ‘O’ Level English or a C6 pass in 1 IGCSE Level (either English 1st or 2nd language)
  • Band 5.0 in IELTS
  • Minimum score of 61 points (internet-based total) in TOEFL
  • Pass in SHATEC English Test
  • Pass in SHATEC Certificate in Basic and Hospitality English / SHATEC Certificate in Hospitality English


  • A pass in any preceding WSQ Certificate level(s) will be recognised as fulfillment of English proficiency requirements.
  • Letter from College/University clearly stating the Medium of Instruction of the highest qualification to be English.

Programme Outline

  1. Food and Beverage Safety Standards I
  2. Report Writing
  3. People Relationship Management
  4. Front Office Operations
  5. Housekeeping Operations
  6.  Hotel Butler Service
  7.  Events Management
  8.  Room Reservation Operations
  9. Managing Guest Experiences
  10. Upselling In Hospitality
  11. Restaurant Service Skills
  12. Digital Marketing Strategies in Hospitality
  13. Interactive Business Presentation Strategies
  14. Sustainability In Hospitality
  15. Food and Beverage Cost Control
  16. Revenue Management
  17. Housekeeping Management
  18. Front Office Management
  19. Technology Adoption in Hospitality
  20. People Development
  21. Food and Beverage Concepts and Set-Up
  22. Budgeting in Hospitality
  23. Market Research in Hospitality
  24. Beverage Knowledge

Programme Competencies

The International Diploma in Hospitality Management offers a specialized study program that combines the fields hospitality management, creating a unique learning experience. The program aims to:

• Perform fundamental front office operations, check-in, check-out, reservation management and property management systems.
• Perform housekeeping operations key functions including maintenance of guestroom and public areas, while adhering to industry standards and environmentally sustainable practices.
• Demonstrate competence in restaurant service operations, encompassing table service and upselling to enhance the dining experience.
• Develop an appreciation for cultural diversity, ensuring sensitivity and inclusivity when dealing with guests and colleagues from different backgrounds.
• Engage in continuous learning and professional development, keeping abreast of industry trends, best practices, and emerging technologies to enhance personal and organisational growth.


Students who successfully complete the programme will be awarded the

International Diploma in Hospitality Management

Programme Fees

Course Fee Payable after SkillsFuture Funding (where applicable), inclusive of 9% GST

Singaporean below 40 years old / Singapore PR / LTVP+ Holders

Singaporeans aged 40 years old and above

International Applicants









Non SME-Sponsored





  • Course fee payable include essential training items.
  • Singaporeans and Singapore PRs will be eligible for up to 70% SSG (Baseline) Course Fee Grant. With effect from 1 October 2021, this training support will be extended to Long Term Visit Pass Plus (LTVP+) Holders. The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens (SCs) with (i) at least one SC child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the SC sponsor is able to support the family. LTVP+ holders will be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card.Funding is subjected to SSG’s prevailing corporate policies and final approval.
  • The SkillsFuture Mid-Career Enhanced Subsidy (MES) is applicable for Singaporeans aged 40 years old and above for up to 90% of course fees. For more information, visit the SkillsFuture website
  • SkillsFuture Enhanced Training Support for SMEs (ETSS) offers additional support for SMEs in the form of higher course fee subsidies. SMEs enjoy SkillsFuture funding of up to 90% of the course fees when they sponsor their employees to attend courses supported by SkillsFuture Singapore (SSG). With effect from 1 January 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour, with a $100,000 cap on the maximum AP funding each organisation can claim each calendar year. For more information on ETSS and AP please refer to
  • Singaporeans may utilize available funds within their Post-Secondary Education Account (PSEA) to offset total net course fee payable.
  • All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Singaporeans who qualfiiy for the SCTP can use their SkillsFuture Credit (opening and top-up) and Additional SkillsFuture Credit (Mid-Career Support) to offset out-of-pocket course fees. Visit the SkillsFuture Credit website to choose from the courses available on the SkillsFuture Credit course directory.
  • NTUC members enjoy 50% unfunded course fee support for up to $250 each year when they sign up for courses supported under UTAP (Union Training Assistance Programme). NTUC members from 40 years and above enjoy up to $500 per year. For more information and terms and conditions, please refer to

Miscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by Post-Secondary Education Account (PSEA) or SkillsFuture Credit.  

For more information on Miscellaneous fees, please Click Here or contact

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