International Diploma in Hospitality Management
(Apprenticeship)
Mode of Study:
Full-time
Duration:
18 Months (3+15)
Delivery Method:
Classroom / Practical /
E-Learning
Assessment Method:
Written and Practical Exam
Available Intakes:
March 2024
June 2024
October 2024
SHATEC Institutes Pte Ltd (UEN: 198301550C) is also an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) and/or SkillsFuture Funding for Singaporean and Permenant Resident (Local Student). Local students who are eligible for funding are also eligible to collect their Statement of Attainment (SOA) and Full Certification upon completion of the respective Skillcodes.
The funding support period is from 3 December 2022 to 30 September 2025.
For more information on your eligibility, please contact enrolment@shatec.sg
Schedule
The programme is conducted over 3 trimesters of 6 months each (total 18 months).
For the first 3 months, trainees will attend full-time 5-day per week institutional training on campus.
From 4th month onwards, trainees will attend 3-day institutional training per week (combination of in-person and online learning) and serve 3-day apprenticeship with a hotel.
Available Intakes
Intake |
Commencement Date |
Application Deadline for International Students |
March |
25 March 2024 |
23 February 2024 |
June |
24 June 2024 |
24 May 2024 |
October |
7 October 2024 |
6 September 2024 |
Apprenticeship Allowance
All trainees will receive $1,300 a month for the apprenticeship duration (total of 15 months).
Admission Requirements
1. Qualification
- Minimum a C6 pass in 1 GCE ‘O’ Level Subject / at least a C6 pass in 1 IGCSE Level Subject
- WPLN 5 / WSQ Certification or equivalent certification
- Completed a NITEC / Higer NITEC Certification from NITEC School of Hospitality or an equivalent professional qualification will be assessed on a case-by-case basis
2. Successful Interview
Successful Interview
- (Interview may be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).)
- International applicants must have completed 10 years of formal education AND a successful interview. (Interview may be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).)
3. English Proficiency
At least one of the following proficiency levels in English:
- Minimum a C6 pass in GCE ‘O’ Level English or a C6 pass in 1 IGCSE Level (either English 1st or 2nd language)
- Band 5.0 in IELTS
- Minimum score of 61 points (internet-based total) in TOEFL
- Pass in SHATEC English Test
- Pass in SHATEC Certificate in Basic and Hospitality English / SHATEC Certificate in Hospitality English
OR
- A pass in any preceding WSQ Certificate level(s) will be recognised as fulfillment of English proficiency requirements.
- Letter from College/University clearly stating the Medium of Instruction of the highest qualification to be English.
Programme Outline
- Food and Beverage Safety Standards I
- Report Writing
- People Relationship Management
- Front Office Operations
- Housekeeping Operations
- Hotel Butler Service
- Events Management
- Room Reservation Operations
- Managing Guest Experiences
- Upselling In Hospitality
- Restaurant Service Skills
- Digital Marketing Strategies in Hospitality
- Interactive Business Presentation Strategies
- Sustainability In Hospitality
- Food and Beverage Cost Control
- Revenue Management
- Housekeeping Management
- Front Office Management
- Technology Adoption in Hospitality
- People Development
- Food and Beverage Concepts and Set-Up
- Budgeting in Hospitality
- Market Research in Hospitality
- Beverage Knowledge
Programme Competencies
The International Diploma in Hospitality Management offers a specialized study program that combines the fields hospitality management, creating a unique learning experience. The program aims to:
• Perform fundamental front office operations, check-in, check-out, reservation management and property management systems.
• Perform housekeeping operations key functions including maintenance of guestroom and public areas, while adhering to industry standards and environmentally sustainable practices.
• Demonstrate competence in restaurant service operations, encompassing table service and upselling to enhance the dining experience.
• Develop an appreciation for cultural diversity, ensuring sensitivity and inclusivity when dealing with guests and colleagues from different backgrounds.
• Engage in continuous learning and professional development, keeping abreast of industry trends, best practices, and emerging technologies to enhance personal and organisational growth.
Certification
Students who successfully complete the programme will be awarded the
International Diploma in Hospitality Management
(Apprenticeship)
Programme Fees
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