**Hospitality Conference 2023 : ‘Sustainability : Fight or Flight ’**

On March 21 2022, the Singapore Hotel Association (SHA) and Singapore Tourism Board (STB) launched the Hotel Sustainability Roadmap at the inaugural Hotel Sustainability Conference and Marketplace.

In line with the Singapore Green Plan 2030, the roadmap focuses on four core areas of focus (water conservation, energy conservation, waste management, and sustainable sourcing), with two targets:

At least 60% of hotel room stock to achieve internationally recognized hotel sustainability certification by 2025
For hotels to commence tracking emissions by 2023 and reduce emissions by 2030, with the goal to achieve net-zero emissions by 2050

The Conference 2023

Singapore envisions a leading sustainable hotel industry that integrates sustainability as a core value across the entire hotel ecosystem. The roadmap also aims to establish Singapore’s hotel industry as a living lab that uses sustainability to drive competitiveness and growth.

Date:	24 March 2023, Friday
Time:	10am – 3.30pm
Venue:	PARKROYAL COLLECTION Marina Bay, Singapore

Keynote Presentation 1:

Sustainability in Hospitality: Fight or Flight

The road towards Singapore’s Green Plan 2030 requires hospitality organisations to have a clear and comprehensive strategy for driving profitable growth while being mindful of their social, environmental, and financial impacts.

Sustainability management can strengthen an organisation’s competitive edge, simultaneously improving its reputation and increasing its ability to attract and engage its stakeholders - staff, guests, and suppliers.

Keynote Presentation 2:

Sustainability in Hospitality: Circular Journey from Waste to Wealth.

As resources of our planet are limited, this underscores the pressing need for our hospitality sector to embrace sustainable practices and effect a paradigm shift towards a circular economy.

The implementation of such a model for waste generation provides a roadmap for sustainable hospitality practices. It holds the potential to not only mitigate the negative environmental impact of waste but also spur economic growth and promote social well-being by fostering a waste reduction and resource conservation culture.

In this segment, we will be exploring the transition by hospitality establishments towards the circular economy and the challenges & benefits of such a move.

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Conference Programme

Time	Programme
0915 - 1000	Registration
1000 - 1020	Opening Ceremony Welcome Message Mr Lim Boon Kwee Chief Executive Officer, SHATEC Opening Address by Guest of Honour Dr Amy Khor Senior Minister of State for Sustainability and the Environment, Singapore
1020 - 1040	Keynote Presentation 1: Sustainability in Hospitality: Fight or Flight Keynote Speakers Mr Jesper Palmqvist Senior Director Asia Pacific, STR Mr Eric Ricaurte Founder and CEO, Greenview
1040 - 1140	Panel Discussion 1: Panelists Mr Jesper Palmqvist Senior Director Asia Pacific, STR Mr Eric Ricaurte Founder and CEO, Greenview Ms Tan Yen Nee Director, Hospitality Division Policy & Planning Group Singapore Tourism Board (STB) Ms Jeanette Ho Vice President, Raffles Global Brand Strategy & Strategic Partnerships Moderator Ms Karen Yue Group Editor, TTG Asia Media
1140 - 1150	Reflections 1: Zero Food Waste Student Presenter Nadya Jocelyn WSQ Diploma in Food Services (Culinary Arts), SHATEC
1150 - 1305	Buffet Lunch & Networking
1305 - 1315	Reflections 2: Recycling Anew Student Presenter Jason Pang WSQ Diploma in Hotel and Accommodation Services, SHATEC
1315 - 1335	Keynote Presentation 2: Sustainability in Hospitality: Circular Journey from Waste to Wealth Keynote Speaker Mr Choe Peng Sum Chief Executive Officer, Pan Pacific Hotels Group
1335 - 1440	Panel Discussion 2 Panelists Mr Choe Peng Sum Chief Executive Officer, Pan Pacific Hotels Group Mr John Timson Vice President Sustainability and Safety - South East Asia, Japan and Korea, Accor Mr Chen Wenjie Associate Director, Building System & Diagnostics (BSD) Mr Jason Hoen Global Sales & Marketing Director, Green Eco Technologies Moderator Ms Karen Yue Group Editor, TTG Asia Media
1440 - 1500	Closing
1500 - 1530	Tour of Urban Farm at PARKROYAL COLLECTION Marina Bay, Singapore

Keynote Presentation & Panel Discussion 1:
Sustainability in Hospitality: Fight or Flight

	Keynote Speaker & Panelist Mr Jesper Palmqvist Senior Director Asia Pacific, STR Jesper Palmqvist leads STR in the Asia Pacific Region since 2013, and from the regional headquarters in Singapore he oversees teams across China, Japan, Australia, Singapore, India and Indonesia. He grows and services the renowned and trusted STR data, while simplifying the numbers through storytelling across hospitality, investment, vendors, Government and academia. His career spans across hospitality, online travel and IT since the mid-90s, leading efforts in distribution, sales & marketing, strategy and contracting. Originally from Sweden, Jesper frequently presents and discusses the latest trends and updates at industry events, as well as providing insights for media outlets.
	Keynote Speaker & Panelist Mr Eric Ricaurte Founder and CEO Greenview Eric Ricaurte founded Greenview in 2008, the leading consulting and data firm for sustainability within hospitality and tourism. Greenview’s clients include most of the largest hotel companies as well as hotel owners and developers, event organizers, cruise lines, NGOs, DMOs, OTAs and industry organizations including the WTTC, UNWTO, and AHLA. With 25 years of hands-on experience in both sustainability and industry, Eric is a frequent speaker, convener, and researcher on sustainability and ESG, having launched several initiatives including the Cornell Hotel Sustainability Benchmarking Index, Green Lodging Trends Report, Destination Water Risk Index, Hotel Owners for Tomorrow Coalition, Global Hotel Decarbonisation Report and Hotel Net-Zero Methodology.
	Panelist Ms Tan Yen Nee Director, Hospitality Division Policy & Planning Group Singapore Tourism Board (STB) Tan Yen Nee oversees the development and implementation of hotel productivity measures to ensure sustainable growth in the hotel sector. She also leads in building partnerships with stakeholders such as hotels, attractions, tour agents and MICE event organisers, to attract, develop and retain industry talent. Yen Nee has amassed over ten years of experience with STB, working on diverse projects from corporate communications and destination branding to healthcare and education. Prior to her current role, Yen Nee served as Regional Director, Europe, from 2016 to 2019, overseeing STB’s international network in London, Frankfurt and Moscow, spearheading the strategic planning of business development initiatives and marketing of Singapore as a compelling tourist destination to the European region.
	Panelist Ms Jeannette Ho Vice President, Raffles Global Brand Strategy & Strategic Partnerships Named by Spear’s Luxury Index in the top 50 innovators, tastemakers and leaders at the forefront of luxury today, Jeannette leads the Global Brand Strategy for Raffles Hotels & Resorts and plays an active role as brand ambassador with Raffles owners, development teams, luxury media and luxury sales. Jeannette joined Raffles in 2005 and held leading roles in brand marketing, customer analytics, distribution, revenue management and guest experience, before taking the helm of the brand in 2017 after it was acquired by Accor. She previously held senior positions with international luxury travel and hospitality businesses including Fairmont, Singapore Airlines, Banyan Tree and Starwood Hotels & Resorts.
	Moderator Ms Karen Yue Group Editor TTG Asia Media Karen Yue is the Group Editor of TTG Asia Media’s TTG Travel Trade Publishing business unit, a position that sees her leading a team of editors, reporters and correspondents across Asia-Pacific and upholding the editorial quality of the team in the production of a stable of titles including TTG Asia, TTGmice, TTGassociations, TTG Asia Luxury and TTG India. Karen also leads TTG Content Lab, a division that supports industry stakeholders in their content creation across multiple platforms, from online to face-to-face readers engagements. Under her charge, TTGmice and TTG Asia features have won multiple PATA Gold Awards’ Travel Journalism – Business Article awards.

Keynote Presentation & Panel Discussion 2:
Sustainability in Hospitality: Circular Journey from Waste to Wealth

	Keynote Speaker & Panelist Mr Choe Peng Sum Chief Executive Officer Pan Pacific Hotels Group Choe Peng Sum oversees nearly 50 hotels, resorts and serviced suites under the Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands, comprising 15,000 keys across 30 cities in Asia-Pacific, Europe and North America. Mr Choe leads the Group in its ambition for global expansion and commitment to sustainable hospitality, with the vision of delivering trusted and sincere service to the travellers of today. He is also a Board of Director for Pan Pacific Hotels Group and Global Hotel Alliance. He began his hospitality career in 1981 with Westin and subsequently Shangri-La International in 1985. Following that, he served as Chief Executive Officer of Frasers Hospitality International from 1996, where he drove its global expansion.
	Panelist Mr John Timson Vice President Sustainability and Safety - South East Asia, Japan and Korea Accor With over 25 years in the industry, hotelier John Timson has developed a unique insight into the complexities of leadership, team dynamics and organisational change. It is the fusion of his operational experience and proven experience in transforming organisations that see John leading the effort for Accor in South East Asia to rid hotels of single use plastics by the end of 2022. John is the Vice President Sustainability and Safety – South East Asia, Japan and Korea and has represented Accor on a number of advisory committees. John is also a member of the Australian-Thai Chamber of Commerce in Bangkok and a member of the CSR committee.
	Panelist Mr Chen Wenjie Associate Director Building System & Diagnostics (BSD) Chen Wenjie is conversant in local building codes & regulations and other regulatory frameworks dealing with the built environment. He has provided Environmental Sustainability Design (ESD) advisory to buildings and developments in both private and public sectors. His advisory with the integrated solutions helped clients to reduce the energy consumptions with optimized building design as well as obtaining environmental assessment certificates (e.g. Green Mark, LEED, WELL, EarthCheck, WiredScore Certification) by minimizing the environmental impacts. Wenjie has also conducted hotel audits to review and verify key performance indicators and operational carbon emission. He believes that buildings can profoundly impact occupant behaviour lifestyles, well-being, and productivity.
	Panelist Mr Jason Hoen Global Sales & Marketing Director Green Eco Technologies With over 25 years of management and leadership experience in the IT and services industry, achieving great success managing both sales and operations teams in Australia, Jason Hoen changed course and founded a sustainability focused company Green Eco Technologies (GET). GET focused on the development of the innovative WasteMaster system. After he had a steep learning curve in both waste management and sustainability, Jason has positioned GET as a leading voice in Australia and various global regions around repurposing organic waste. Jason now oversees offices in Australia, UK, Singapore and the UAE with additional sales engagements in other global regions like Chile, Spain, New Zealand and the USA.
	Moderator Ms Karen Yue Group Editor TTG Asia Media Karen Yue is the Group Editor of TTG Asia Media’s TTG Travel Trade Publishing business unit, a position that sees her leading a team of editors, reporters and correspondents across Asia-Pacific and upholding the editorial quality of the team in the production of a stable of titles including TTG Asia, TTGmice, TTGassociations, TTG Asia Luxury and TTG India. Karen also leads TTG Content Lab, a division that supports industry stakeholders in their content creation across multiple platforms, from online to face-to-face readers engagements. Under her charge, TTGmice and TTG Asia features have won multiple PATA Gold Awards’ Travel Journalism – Business Article awards.

Time	Programme
0915 - 1000	Registration
1000 - 1020	Opening Ceremony Welcome Message Mr Lim Boon Kwee Chief Executive Officer, SHATEC Opening Address by Guest of Honour Dr Amy Khor Senior Minister of State for Sustainability and the Environment, Singapore
1020 - 1040	Keynote Presentation 1: Sustainability in Hospitality: Fight or Flight Keynote Speakers Mr Jesper Palmqvist Senior Director Asia Pacific, STR Mr Eric Ricaurte Founder and CEO, Greenview
1040 - 1140	Panel Discussion 1: Panelists Mr Jesper Palmqvist Senior Director Asia Pacific, STR Mr Eric Ricaurte Founder and CEO, Greenview Ms Tan Yen Nee Director, Hospitality Division Policy & Planning Group Singapore Tourism Board (STB) Ms Jeanette Ho Vice President, Raffles Global Brand Strategy & Strategic Partnerships Moderator Ms Karen Yue Group Editor, TTG Asia Media
1140 - 1150	Reflections 1: Zero Food Waste Student Presenter Nadya Jocelyn WSQ Diploma in Food Services (Culinary Arts), SHATEC
1150 - 1305	Buffet Lunch & Networking
1305 - 1315	Reflections 2: Recycling Anew Student Presenter Jason Pang WSQ Diploma in Hotel and Accommodation Services, SHATEC
1315 - 1335	Keynote Presentation 2: Sustainability in Hospitality: Circular Journey from Waste to Wealth Keynote Speaker Mr Choe Peng Sum Chief Executive Officer, Pan Pacific Hotels Group
1335 - 1440	Panel Discussion 2 Panelists Mr Choe Peng Sum Chief Executive Officer, Pan Pacific Hotels Group Mr John Timson Vice President Sustainability and Safety - South East Asia, Japan and Korea, Accor Mr Chen Wenjie Associate Director, Building System & Diagnostics (BSD) Mr Jason Hoen Global Sales & Marketing Director, Green Eco Technologies Moderator Ms Karen Yue Group Editor, TTG Asia Media
1440 - 1500	Closing
1500 - 1530	Tour of Urban Farm at PARKROYAL COLLECTION Marina Bay, Singapore

Keynote Presentation & Panel Discussion 1:
Sustainability in Hospitality: Fight or Flight

Keynote Speaker & Panelist

Mr Jesper Palmqvist
Senior Director Asia Pacific,
STR

Jesper Palmqvist leads STR in the Asia Pacific Region since 2013, and from the regional headquarters in Singapore he oversees teams across China, Japan, Australia, Singapore, India and Indonesia. He grows and services the renowned and trusted STR data, while simplifying the numbers through storytelling across hospitality, investment, vendors, Government and academia.

His career spans across hospitality, online travel and IT since the mid-90s, leading efforts in distribution, sales & marketing, strategy and contracting.

Originally from Sweden, Jesper frequently presents and discusses the latest trends and updates at industry events, as well as providing insights for media outlets.

Keynote Speaker & Panelist

Mr Eric Ricaurte
Founder and CEO
Greenview

Eric Ricaurte founded Greenview in 2008, the leading consulting and data firm for sustainability within hospitality and tourism. Greenview’s clients include most of the largest hotel companies as well as hotel owners and developers, event organizers, cruise lines, NGOs, DMOs, OTAs and industry organizations including the WTTC, UNWTO, and AHLA.

With 25 years of hands-on experience in both sustainability and industry, Eric is a frequent speaker, convener, and researcher on sustainability and ESG, having launched several initiatives including the Cornell Hotel Sustainability Benchmarking Index, Green Lodging Trends Report, Destination Water Risk Index, Hotel Owners for Tomorrow Coalition, Global Hotel Decarbonisation Report and Hotel Net-Zero Methodology.

Panelist

Ms Tan Yen Nee
Director, Hospitality Division
Policy & Planning Group
Singapore Tourism Board (STB)

Tan Yen Nee oversees the development and implementation of hotel productivity measures to ensure sustainable growth in the hotel sector. She also leads in building partnerships with stakeholders such as hotels, attractions, tour agents and MICE event organisers, to attract, develop and retain industry talent.

Yen Nee has amassed over ten years of experience with STB, working on diverse projects from corporate communications and destination branding to healthcare and education. Prior to her current role, Yen Nee served as Regional Director, Europe, from 2016 to 2019, overseeing STB’s international network in London, Frankfurt and Moscow, spearheading the strategic planning of business development initiatives and marketing of Singapore as a compelling tourist destination to the European region.

Panelist

Ms Jeannette Ho
Vice President, Raffles Global Brand Strategy & Strategic Partnerships

Named by Spear’s Luxury Index in the top 50 innovators, tastemakers and leaders at the forefront of luxury today, Jeannette leads the Global Brand Strategy for Raffles Hotels & Resorts and plays an active role as brand ambassador with Raffles owners, development teams, luxury media and luxury sales.

Jeannette joined Raffles in 2005 and held leading roles in brand marketing, customer analytics, distribution, revenue management and guest experience, before taking the helm of the brand in 2017 after it was acquired by Accor.

She previously held senior positions with international luxury travel and hospitality businesses including Fairmont, Singapore Airlines, Banyan Tree and Starwood Hotels & Resorts.

Panelist

Mr Tan Kim Seng
Director, Amara Holdings Limited

A seasoned veteran in Hospitality and Real Estate Management, Tan Kim Seng is currently a Non-Executive Independent Director on the Board of Amara Holdings Limited, an SGX-listed hospitality investment and development company.

He also concurrently serves as Owner’s Advisor to Newfort Realty Pte Ltd, owning company of the Oakwood Studios Singapore; as well as Advisor (Hospitality) to the Hunza Group, a real estate investment and development company based in Malaysia.

Kim Seng previously served as Advisor (Hospitality) to OUE Limited (an SGX-listed diversified investment and development group) and was Chief Operating Officer for Meritus Hotels & Resorts, a subsidiary of OUE Limited.

Moderator

Ms Karen Yue
Group Editor
TTG Asia Media

Karen Yue is the Group Editor of TTG Asia Media’s TTG Travel Trade Publishing business unit, a position that sees her leading a team of editors, reporters and correspondents across Asia-Pacific and upholding the editorial quality of the team in the production of a stable of titles including TTG Asia, TTGmice, TTGassociations, TTG Asia Luxury and TTG India.

Karen also leads TTG Content Lab, a division that supports industry stakeholders in their content creation across multiple platforms, from online to face-to-face readers engagements.

Under her charge, TTGmice and TTG Asia features have won multiple PATA Gold Awards’ Travel Journalism – Business Article awards.

Keynote Presentation & Panel Discussion 2:
Sustainability in Hospitality: Circular Journey from Waste to Wealth

Keynote Speaker & Panelist

Mr Choe Peng Sum
Chief Executive Officer
Pan Pacific Hotels Group

Choe Peng Sum oversees nearly 50 hotels, resorts and serviced suites under the Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands, comprising 15,000 keys across 30 cities in Asia-Pacific, Europe and North America.

Mr Choe leads the Group in its ambition for global expansion and commitment to sustainable hospitality, with the vision of delivering trusted and sincere service to the travellers of today. He is also a Board of Director for Pan Pacific Hotels Group and Global Hotel Alliance.

He began his hospitality career in 1981 with Westin and subsequently Shangri-La International in 1985. Following that, he served as Chief Executive Officer of Frasers Hospitality International from 1996, where he drove its global expansion.

Panelist

Mr John Timson
Vice President Sustainability and Safety - South East Asia, Japan and Korea
Accor

With over 25 years in the industry, hotelier John Timson has developed a unique insight into the complexities of leadership, team dynamics and organisational change. It is the fusion of his operational experience and proven experience in transforming organisations that see John leading the effort for Accor in South East Asia to rid hotels of single use plastics by the end of 2022.

John is the Vice President Sustainability and Safety – South East Asia, Japan and Korea and has represented Accor on a number of advisory committees. John is also a member of the Australian-Thai Chamber of Commerce in Bangkok and a member of the CSR committee.

Panelist

Mr Chen Wenjie
Associate Director
Building System & Diagnostics (BSD)

Chen Wenjie is conversant in local building codes & regulations and other regulatory frameworks dealing with the built environment. He has provided Environmental Sustainability Design (ESD) advisory to buildings and developments in both private and public sectors. His advisory with the integrated solutions helped clients to reduce the energy consumptions with optimized building design as well as obtaining environmental assessment certificates (e.g. Green Mark, LEED, WELL, EarthCheck, WiredScore Certification) by minimizing the environmental impacts.

Wenjie has also conducted hotel audits to review and verify key performance indicators and operational carbon emission. He believes that buildings can profoundly impact occupant behaviour lifestyles, well-being, and productivity.

Panelist

Mr Jason Hoen
Global Sales & Marketing Director
Green Eco Technologies

With over 25 years of management and leadership experience in the IT and services industry, achieving great success managing both sales and operations teams in Australia, Jason Hoen changed course and founded a sustainability focused company Green Eco Technologies (GET). GET focused on the development of the innovative WasteMaster system.

After he had a steep learning curve in both waste management and sustainability, Jason has positioned GET as a leading voice in Australia and various global regions around repurposing organic waste.

Jason now oversees offices in Australia, UK, Singapore and the UAE with additional sales engagements in other global regions like Chile, Spain, New Zealand and the USA.

Moderator

Ms Karen Yue
Group Editor
TTG Asia Media

Karen also leads TTG Content Lab, a division that supports industry stakeholders in their content creation across multiple platforms, from online to face-to-face readers engagements.

Under her charge, TTGmice and TTG Asia features have won multiple PATA Gold Awards’ Travel Journalism – Business Article awards.

Conference Fees

	Self-Sponsored/ Non-SME	^{6, 7}SME	International
Full Course Fee incl. GST	S$ 216.00	S$ 216.00	S$ 216.00
^{1, 2, 5, 7}Nett Course Fee Payable after SSG Grant, incl. GST (Singaporeans/PRs/Long Term Visit Pass Plus Holders ≥ 21 years old)	S$ 64.80	S$ 24.80	Not applicable
^{3, 7}Nett Course Fee Payable after MES Grant, incl. GST (Singaporeans ≥ 40 years old)	S$ 24.80	S$ 24.80	Not applicable
⁶Absentee Payroll	Absentee Payroll rate at S$4.50 per hour, capped at S$100,000 per enterprise per calendar year		Not applicable

¹Singaporeans and Singapore PRs, aged 21 and above, will be eligible for up to 70% SSG funding. Funding is subjected to SSG’s prevailing corporate policies and final approval.

²Singaporeans may also utilize available funds within their SkillsFuture Credits (where applicable) to offset total net course fee payable. All Singaporeans aged 25 and above can use their S$ 500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit websitewww.skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.

³The SkillsFuture Mid-Career Enhanced Subsidy (MES) is for Singaporeans aged 40 years old and above.

⁵Training support will be extended to Long Term Visit Pass Plus (LTVP+) Holders with effect from 1 October 2021. The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens (SCs) with (i) at least one SC child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the SC sponsor is able to support the family. LTVP+ holders will be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card.

⁶SME companies are required to log-in to Enterprise Portal for Jobs and Skills to update their SME status if they have not done so. All companies will be notified to log in to the portal to declare monthly salary and hours worked per week in order to receive Absentee Payroll.

⁷Companies and individuals are liable for the full course fee in the event that the SSG funding and subsidy are not approved.

⁸Class commencement is subjected to minimum class size met. Public holidays are excluded, where applicable

⁹Eligible companies can offset the additional out-of-pocket expenses with the SkillsFuture Enterprise Credit (SFEC). Please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html for more information.

Our Sponsors

Andaz Singapore

Faesol Pte. Ltd.

Far East Hospitality Management (S) Pte Ltd

Grand Hyatt Singapore

Raffles Hotel Singapore

The Capitol Kempinski Hotel Singapore

For more information about sponsorship opportunities at the SHATEC Hospitality Conference 2023,
please check out the sponsorship benefits or contact conference@shatec.sg!

Be A Sponsor

Contact Us

Andaz Singapore

Faesol Pte. Ltd.

Far East Hospitality Management (S) Pte Ltd

Grand Hyatt Singapore

Raffles Hotel Singapore

The Capitol Kempinski Hotel Singapore

For enquiries, please contact (65) 6415 3514 / 504 / 561 / 590 or email to conference@shatec.sg

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