The course aims to focus on the significance of sourcing and stress out the impact of supply chain management in the overall sustainability management in the tourism industry. Moreover, the course will highlight the key role of staff involvement in the concept of sustainable development and also outline key sustainable tourism certification requirements.

Who Should Attend

  • Hotel Sustainability Coordinators
  • Quality Assurance
  • Heads of Maintenance
  • Heads of Housekeeping
  • Heads of Purchasing
  • Heads of HR

Learning Outcome

By the end of the course, participants will be able to:

  • Familiarize themselves with the concepts of sustainable supply chain management, stakeholders identification and communication and human capital sustainable utilization
  • Adopt problem solving approach and apply benchmarked best practices
  • Understand relevant audit criteria and ways they are assessed in sustainable tourism certification schemes
  • Develop skills to increase staff and guest involvement in relevant strategies

Course Outline

  • Sustainable sourcing
  • Supply chain management
  • Stakeholders identification and routes of communication
  • Key certification requirements explained
  • Common findings during audits
  • Best practices
  • Monitoring tools
  • Guest & staff awareness increase
  • Case study
  • Resources and technology
  • Grants and subsidies

Course Structure

Methodology: Online (Synchronous e-learning)


For online learning, please note the following learner’s requirements will apply to all participants:

  1. Participants must be equipped with a desktop computer/laptop, a functioning webcam and microphone as well as internet connectivity, in order to attend the online lesson (No sharing of desktop/laptop will be allowed).
  2. For the entire duration when the lesson session is ongoing, the participant’s face must be visible and his/her voice must be audible to the trainer. 

Please note the following hardware requirements for online learning:

  1. PC or Laptop (Minimum: Windows Vista 7 and higher OR macOS X 10.6)
  2. Supported web browser (Google Chrome)
  3. A stable internet connection
  4. A webcam either built-in in your laptop or external USB camera; the camera has to be turned on for the duration of the class
  5. A microphone – built-in or USB plug-in

Participants must attain at least 75% of attendance in order to be eligible for the written assessment.

Upon successful completion of the course, participants will receive a Certificate of Achievement jointly awarded by SHATEC and Control Union.

Course Fees

Full Course Fee

S$ 400.00

7% GST

S$   28.00

Full Course Fee incl. GST

S$ 428.00

Payment Mode

The following payment modes are available:

  • Bank Transfer
  • PayNow
  • Credit Card
  • Internet Banking

Contact Details

Contact Number:
6415 3504 / 561 / 590

Email Address:


For Self-Sponsored

Click Here

For Company-Sponsored

Click Here and send completed form to place@shatec.sg

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