Overview
The WSQ Higher Certificate in Hotel and Accommodation Services (Part-Time) (HHAP) is curated for individuals with a keen interest to pursue a career within the hospitality industry. With strong emphasis on knowledge and applications, participants will acquire a strong foundation in operational competencies specific to front office, housekeeping, providing food and beverages services, as well as excellence in guest service standards, workplace safety and security, revenue management, upselling techniques and many more.
SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) / funded by SSG. The funding support period for WSQ Higher Certificate in Hotel and Accommodation Services is 3 December 2019 to 2 December 2022.
Programme Intake
| Programme | Intakes | Dates# |
| WSQ Higher Certificate in Hotel and Accommodation Services (Part-Time) (HHAP) (TGS-2017501469) | August 2021 | Start:18 August 2021# |
#Commencement date may be subjected to change. Kindly contact the Student Admission for more information.
Mode of Study
Part Time
The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Assessment Framework
Theory and practical examinations, practical exercises, presentations, written assignments, projects and class participation.
Duration & Structure
3.5 months (14 weeks)
Participants will be expected to complete 12 skills under 8 learning units. The programme will be conducted 3 days a week 9.00am to 6.00pm.
Certification
WSQ Higher Certificate in Hotel and Accommodation Services awarded by SkillsFuture Singapore.
Certificate Level (TGS-2017501460)
- Food Hygiene
- Food Safety Course Level 1
- Front Office Operations 1
- Provide Bell Services
- Provide Workplace Safety and Security
- Housekeeping Operations
- Provide Related Housekeeping Services
- Service Guestrooms/Serviced Apartments
- Professional Development
- Project a Positive and Professional Image
Higher Certificate Level (TGS-2017501469)
- Front Office Operations 2
- Provide Front Office Services
- Provide Reservation Services
- Property Management Systems
- Apply Software Systems in Hospitality Management
- Quality Service for Hospitality
- Apply Upselling and Suggestive Selling Techniques
- Promote Tourism
- Restaurant Service Skills 1
- Interact With and Serve F&B Customers
| WSQ Higher Certificate in Hotel and Accommodation Services (Part-Time) (HHAP) | Entry Requirements
(Singaporeans / Singapore PR / International Applicant) |
1A pass in any preceding WSQ Certificate level(s) will also be recognized as fulfilment of English proficiency requirements. |
PROGRAMME FEES
| WSQ Higher Certificate in Hotel and Accommodation Services (Part-Time) (HHAP) | Singaporean / Singapore PR | International |
| Full Course Fee (Before GST) | S$6,318.00 | S$6,318.00 |
| SSG Grant3 | S$5,686.20 | NA |
| Nett Course Fee (Before GST) | S$631.80 | S$6,318.00 |
| 7% GST on Nett Course Fee | S$44.23 | S$442.26 |
| Total Nett Course Fee Payable4,5,6 (Including GST) | S$676.03 | S$6,760.26 |
3Singaporeans and Singapore PRs will be eligible for up to 90% SSG funding for all WSQ Certificate level programmes. Funding is subjected to SSG’s prevailing corporate policies and final approval.
4Course fee payable include essential training items.
5Singaporeans may also utilize available funds within their Post-Secondary Education Account (PSEA) or SkillsFuture Credits (where applicable) to offset total net course fee payable. All Singaporeans aged 25 and above can use their S$500.00 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website at www.skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.
6NTUC members enjoy 50% unfunded course fee support for up to $250 each year when they sign up for courses supported under UTAP (Union Training Assistance Programme). NTUC members from 40 years and above enjoy up to $500 per year. For more information and terms and conditions, please refer to https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.
MISCELLANEOUS FEESa
| Description | When Payable | Amountc (incld. GST) |
| Application Fees | Upon application (Non-refundable) |
50.00 |
| SHATEC English Testb | Upon admission (if applicable) |
60.00 |
| Re-Admission Fees | Upon admission (if applicable) |
60.00 |
| Late Payment Fee | Upon exceeding the instalment due date | 1% per month on amount outstanding, payable together with the amount outstanding |
| Review / Remarking of Examination Paper (per theory subject) | Upon registration for review / remarking | 53.50 |
| Re-Examination (per WSQ module or SHATEC theory subject) | Upon registration of Re-Exam | 107.00 |
| Re-Examination (per SHATEC practical subject) |
214.00 | |
| Re-Examination with Tutorial
(minimum of 2 hours) |
214.00 for first 2 hour block
107.00/subsequent hour or part thereof |
|
| Computer Lab / Mock-up Guest Room Based Practical Practice | Upon registration of Practical Practice | 26.75 for first 2 hour block
16.05/ subsequent hour or part thereof |
aMiscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by PSEA or SkillsFuture Credits.
bSHATEC English Test is only registered where the student does not fulfil the English requirements required by SHATEC during application.
cAll prices quoted are accurate at time of print but may be subjected to changes without notice.
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