This Higher Certificate programme is designed to provide students with the prerequisites to pursue the WSQ Diploma in Hotel and Accommodation Services.
Developed under the brand new Skills Framework for Hotel and Accommodation Services, the WSQ Higher Certificate in Hotel and Accommodation Services is offered as an integrated programme encompassing skills from both Certificate and Higher Certificate levels. It is the first and second learning block to the Diploma qualification.
SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) / funded by SSG. The funding support period for WSQ Higher Certificate in Hotel and Accommodation Services is 3 December 2019 to 2 December 2022.
Please send us an enquiry via email to firstname.lastname@example.org to check with our friendly course consultants for upcoming intakes.
Mode of Study
The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Theory and practical examinations, practical exercises, presentations, written assignments, projects and class participation.
Duration & Structure
10 months consisting of:
4-month Institutional Training
Students will be expected to complete 12 skills under 8 learning units. The programme consists of 15 to 30 instructional hours per week spread over 15 weeks, excluding exam and break weeks.
Applicants who have successfully completed a preceding course in WSQ Certificate in Hotel and Accommodation Services may be eligible for exemptions in relevant subjects and as such complete the institutional training in less than 4 months.
6-month Industrial Attachment
The industrial attachment component combines practical training with hands-on experience that will prepare students well in future careers in the tourism industry.
Students will be placed with approved industry training partners of their choice and a monthly training allowance will be provided during the period of attachment.
WSQ Higher Certificate in Hotel and Accommodation Services awarded by SkillsFuture Singapore.
Certificate Level (TGS-2017501460)
- Food Hygiene
- Food Safety Course Level 1
- Front Office Operations 1
- Provide Bell Services
- Provide Workplace Safety and Security
- Housekeeping Operations
- Provide Related Housekeeping Services
- Service Guestrooms/Serviced Apartments
- Professional Development
- Project a Positive and Professional Image
Higher Certificate Level (TGS-2017501469)
- Front Office Operations 2
- Provide Front Office Services
- Provide Reservation Services
- Property Management Systems
- Apply Software Systems in Hospitality Management
- Quality Service for Hospitality
- Apply Upselling and Suggestive Selling Techniques
- Promote Tourism
- Restaurant Service Skills 1
- Interact With and Serve F&B Customers
|WSQ Higher Certificate in Hotel and Accommodation Services (HHA)||Entry Requirements
(Singaporeans / Singapore PR / International Applicant)
1Applicants who have successfully completed a preceding course in WSQ Certificate in Hotel and Accommodation Services may be eligible for exemptions in relevant subjects and as such complete the institutional training in less than 4 months.
2Interviewmay be waived for applicants who has successfully completed any preceding WSQ Certificate level(s).
3A pass in any preceding WSQ Certificate level(s) will also be recognized as fulfilment of English proficiency requirements.
|WSQ Higher Certificate in Hotel and Accommodation Services (HHA)||Singaporean / Singapore PR||International|
|Full Course Fee (Before GST)||$6,318.00||$6,318.00|
|Nett Course Fee (Before GST)||$631.80||$6,318.00|
|7% GST on Nett Course Fee||$44.23||$442.26|
|Total Nett Course Fee Payable5,6,7 (Including GST)||$676.03||$6,760.26|
|Applicants who have successfully completed a preceding course in WSQ Certificate in Hotel and Accommodation Services may be eligible for exemptions in relevant subjects and as such complete the institutional training in less than 4 months. Click here to find out more on course fees applicable after exemptions.|
4Singaporeans and Singapore PRs will be eligible for up to 90% SSG funding for all WSQ Certificate level programmes. A minimum 6-month retention in the industry is recommended as part of the obligation for enjoying this funding. Funding is subjected to SSG’s prevailing corporate policies and final approval.
5Course fee payable include essential training items.
6Singaporeans may also utilize available funds within their Post-Secondary Education Account (PSEA) or SkillsFuture Credits (where applicable) to offset total net course fee payable. All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website www.skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.
7NTUC members enjoy 50% unfunded course fee support for up to $250 each year when they sign up for courses supported under UTAP (Union Training Assistance Programme). NTUC members from 40 years and above enjoy up to $500 per year. For more information and terms and conditions, please refer to https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.
|Description||When Payable||Amountc(incld. GST)|
|Application Fees||Upon application (Non-refundable)||130.00||350.00|
|iPASS||Upon admission (Non-refundable)||NA||400.00|
|SHATEC English Testb||Upon admission
|Re-Admission Fees||Upon admission
|Re-Examination (per WSQ module or ) SHATEC theory subject)||Upon registration of Re-Exam||107.00|
|Re-Examination (per SHATEC practical subject)||214.00|
|Re-Examination with Tutorial (minimum of 2 hours)||214.00 for first 2 hour block
107.00/subsequent hour or part thereof
|Computer Lab / Mock-up Guest Room Based Practical Practice||Upon registration of Practical Practice||26.75 for first 2 hour block
16.05/ subsequent hour or part thereof
|Review / Remarking of Examination Paper (per theory subject)||Upon registration for review / remarking||53.50|
|Late Payment Fee||Upon exceeding the instalment due date||1% per month on amount outstanding, payable together with the amount outstanding|
|Replacement of Student ID||Upon provision of service||5.35|
|Replacement of Practicum / Industrial Attachment Log Book||10.70|
aMiscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by PSEA or SkillsFuture Credits.
bSHATEC English Test is only registered where the student does not fulfil the English requirements required by SHATEC during application.
cAll prices quoted are accurate at time of print but may be subjected to changes without notice.
Tel: (65) 6415 3510 / 519 / 528 / 554
Download Application Form
Complete your name and email to download
By providing the information set out in this form, I/we agree and consent to SHATEC Institutes Pte. Ltd. and its related corporations (collectively, “SHATEC”), as well as their respective representatives and agents (“Representatives”) collecting, using, disclosing and sharing amongst themselves my/our personal data provided above as well as in the records of SHATEC from time to time, and disclosing such personal data to SHATEC’s authorised service providers, and relevant third parties for purposes reasonably required by SHATEC and its Representatives to:
process my application and administer and conduct the courses, programmes and events I am applying for.
Further, where I have submitted the personal data of third parties to SHATEC, I confirm that I have obtained the consent of these third party individuals for the collection, use and disclosure of their personal data to SHATEC for the same purposes described above.
process my request as set out in this form.
Such purposes are set out in a Data Protection Policy, which is accessible at http://www.shatec.sg or available on request and which I/we confirm I/we have read and understood.