The Hotel Job Redesign Initiative (HJRI) was launched on 31 May 2019, providing employers in the hotel sector a number of tools to redesign jobs around manpower-lean models. The HJRI aims to provide resources for hotel-sector employers to move their employees away from time-consuming and repetitive tasks, equip them with new skills, and expose them to higher value-added jobs as part of their career development.

As an approved consultant for the HJRI, SHATEC provides the following consultancy and advisory services to hotels, F&B establishments and other industry partners:

  • Business process redesign
  • Product and menu (or services) development and design
  • Process optimization and technology adoption
  • Service Standards Audit
  • Training Needs Analysis
  • Setting up a F&B Outlet
  • Hotel or outlet management and operations (including formulation of Standard Operating Procedures)

For business needs analysis and more information, please do not hesitant to contact us for an appointment at consultancy@shatec.sg.