Being in the Hotel and Accommodation Services sector provides individuals with the opportunity for exciting career and immense prospects for growth and development. The WSQ Advanced Certificate in Hotel and Accommodation Services – Sales and Marketing helps re-skill mid-career individuals to take on roles as hotel sales executives, enhancing employability and preparing them for middle manager positions.
|WSQ Advanced Certificate in Hotel and Accommodation Services (Sales and Marketing) (Part-Time)||April 2018||Start: 23 April 2018
End: 18 September 2018
Mode of Study
The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Theory and practical examinations, practical exercises, presentations, written assignments, projects, class participation.
Duration & Structure
4.5 months (18 weeks)
Participants will be expected to complete 12 subjects. The programme will be conducted as follows:
Week 1: Monday to Friday (8.30am – 5.30pm)
Week 2 onwards: Tuesday (8.30am – 5.30pm)
WSQ Advanced Certificate in Hotel and Accommodation Services (Sales & Marketing) awarded by SkillsFuture Singapore.
- WSQ Facilitate Effective Communicate and Engagement at the Workplace
- WSQ Write Reports
- WSQ Apply Basic Negotiation Skills and Techniques
- WSQ Apply Risk Management Procedures
- WSQ Apply Principles of Revenue Management
- WSQ Monitor Relationships with Customers
- WSQ Monitor Guest/Customer Experience
- WSQ Resolve Guests/Customers’ Concerns and Feedback
- WSQ Secure Prospect Commitment
- WSQ Sell Products and Services
- WSQ Conduct Site Inspection
- WSQ Provide Catering Service
|WSQ Advanced Certificate in Hotel & Accommodation Services (Sales & Marketing) (AHAP)||Entry Requirements||English Proficiency Requirements|
|Singaporeans / Singapore PR Applicant||International Applicant||
|WSQ Advanced Certificate in Hotel and Accommodation Services (Sales & Marketing) (AHAP)||Singaporean / Singapore PR||International|
|Full Course Fee (Before GST)||$3,000.00||$3,000.00|
|Nett Course Fee (Before GST)||$300.00||$3,000.00|
|7% GST on Nett Course Fee||$21.00||$210.00|
|Total Nett Course Fee Payable2,3
|Additional Funding if eligible under Workfare Training Support (WTS)4||$150.00||N.A.|
|Total Nett Course Fee Payable, Including GST, after additional funding from WTS||$171.00||N.A.|
1Singaporeans and Singapore PRs will be eligible for up to 90% SSG funding for all WSQ Certificate level programmes. Funding is subjected to SSG’s prevailing corporate policies and final approval.
2Course fee payable include essential training items.
3Singaporeans may also utilize available funds within their Post-Secondary Education Account (PSEA) or SkillsFuture Credits (where applicable) to offset total net course fee payable. All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website www.skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.
4The WTS is for Singaporeans aged 35 years and above (13 years old and above for Persons With Disabilities) and who earn a monthly income of not more than $2,000.00.
|Description||When Payable||Amountc (incld. GST)|
|Application Fees||Upon application
|SHATEC English Testb||Upon admission
|Re-Admission Fees||Upon admission
|Late Payment Fee||Upon exceeding the instalment due date||1% per month on amount outstanding, payable together with the amount outstanding|
|Review / Remarking of Examination Paper
(per theory subject)
|Upon registration of Re-Exam||53.50|
(per WSQ module or SHATEC theory subject)
|Upon registration of Re-Exam||107.00|
(per SHATEC practical subject)
|Re-Examination with Tutorial
(minimum of 2 hours)
|214.00 for first 2 hour block
107.00/subsequent hour or part thereof
aMiscellaneous fees refer to any non-compulsory and non-standard fees which the student will pay only where applicable. Miscellaneous fees are generally out of pocket expenses which cannot be offset by PSEA or SkillsFuture Credits.
bSHATEC English Test is only registered where the student does not fulfil the English requirements required by SHATEC during application.
cAll prices quoted are accurate at time of print but may be subjected to changes without notice.
Tel: (65) 6415 3510 / 519 / 528 / 554
Email: [email protected]
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