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Diploma Level

WSQ DIPLOMA IN BEVERAGE MANAGEMENT

Programme Name	WSQ DIPLOMA IN BEVERAGE MANAGEMENT
Programme Description	A diploma programme designed to provide students with the skills and knowledge needed in the management of a beverage focused F&B outlet (e.g. bar).
Modules	WSQ Analyse Alcoholic Beverage Business Communications in Business WSQ Comply with Legal Requirements WSQ Coordinate Food and Beverage Service WSQ Follow Food and Beverage Safety and Hygiene Policies and Procedures Food Service Management Fundamentals of Hospitality Hosting WSQ Implement Loss Prevention WSQ Implement Marketing Strategies Industrial Attachment (6 Months) WSQ Interact with and Serve Food and Beverage Guests WSQ Maintain Food and Beverage Service Environment WSQ Maintain Inventories WSQ Manage Food and Beverage Operations WSQ Prepare Alcoholic Drinks for Service WSQ Prepare and Serve Alcoholic Beverages WSQ Prepare and Serve Coffee and Tea WSQ Prepare for Beverage Service (Mise En Place) WSQ Prepare Non Alcoholic Beverages WSQ Provide Essentials of Dining Room Service WSQ Provide Hot Beverage Service WSQ Provide Speciality Tea Service WSQ Provide Specialty Coffee Service WSQ Provide Wine Service WSQ Study and Analyse Spirits WSQ Study and Analyse Wine 1 WSQ Study and Analyse Wine 2 WSQ Study and Analyse Wine 3 WSQ Study and Analyse Wine 4 WSQ Study and Serve Spirits WSQ Study and Serve Wine WSQ Study Spirits WSQ Study Wine and Spirits WSQ Supervise Staff
Entry Requirements	Local Students Obtained at least a C6 at GCE O Levels in any three subjects; OR Pass in NITEC or equivalent At least a C6 at GCE O Level English International Students 11 years of formal education or equivalent; AND Band 5.5 in IELTS; OR Minimum score of 79 points (internet-based total) or 213 points (computer-based total) in TOEFL; OR Pass in SHATEC English Test; OR Pass in Certificate in Hospitality English or equivalent
Certification	WSQ Diploma in Beverage Management awarded by SkillsFuture Singapore
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: 15 months Part Time: 24 months
Commencement /End Dates	Customised
Industrial Attachment	6 months
Programme Fees*	Please contact us for a quotation.
Teacher-Student Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.

DIPLOMA IN TOURISM MANAGEMENT

Programme Name	DIPLOMA IN TOURISM MANAGEMENT
Programme Description	A diploma programme designed to provide students with a strong fundamental understanding in the key areas of tourism operations and management.
Modules	Advanced English: Writing Skills and College Writing Application of Host Communications Business Statistics Communication in Business Destination Planning and Development Essential Restaurant Service Food Science and Hygiene Food Service Management Foundations in Beverage Knowledge Foundations in Food Knowledge Fundamentals of Hospitality Hosting Hospitality Law Hospitality Sales and Marketing Industrial Attachment (6 Months) Introduction to Management Information Systems Leisure Management Lodging Operations Managing Costs in Food and Beverage Operations Meetings; Incentives; Conventions and Exhibitions (MICE) Microeconomics Principles of Accounting Principles of Communication Principles of Management Project (Organising an Outbound Tour) Quality Service in Hospitality Strategic Management The Evolving Tourism Landscape Tourism Attractions Tourism Geography Tourism Management (Integrated Resorts) Travel and Tour Operations
Entry Requirements	Local Students Obtained at least a C6 at GCE O Levels in any three subjects; OR Pass in NITEC or equivalent At least a C6 at GCE O Level English International Students 11 years of formal education or equivalent; AND Band 5.5 in IELTS; OR Minimum score of 79 points (internet-based total) or 213 points (computer-based total) in TOEFL; OR Pass in SHATEC English Test; OR Pass in Certificate in Hospitality English or equivalent
Certification	Diploma in Tourism Management awarded by SHATEC
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: 18 months Part Time: 30 months
Commencement /End Dates	Customised
Industrial Attachment	6 months
Programme Fees*	Please contact us for a quotation.
Teacher-Student Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.

PROFESSIONAL DIPLOMA IN HOTEL MANAGEMENT

Programme Name	PROFESSIONAL DIPLOMA IN HOTEL MANAGEMENT
Programme Description	An industry programme designed for adults to enhance their understanding in the key areas of hospitality operations and management.
Modules	Financial Management Food and Beverage Management Food and Beverage Promotions Front Office Management Hotel Management – Principles and Applications Housekeeping Operations and Management Human Resource Development Human Resource Management Kitchen Operations Principles of Communication Sales and Marketing Tourism Psychology
Entry Requirements	Local Students GCE ‘O’ Level International Students 11 Years of General Education Work Experience Requirement 3 years working in a hotel and is currently in an executive or supervisory position
Certification	Professional Diploma in Hotel Management awarded by SHATEC
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: N/A Part Time: 24 months
Commencement /End Dates	Customised
Industrial Attachment	Nil
Programme Fees*	Please contact us for a quotation.
Teacher-Student Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.

WSQ DIPLOMA IN TOURISM

Programme Name	WSQ DIPLOMA IN TOURISM
Programme Description	A programme designed to equip students with the critical knowledge and technical skills required to provide high quality MICE and events services in meeting and even exceeding customers’ expectations. Whether it is planning events logistics, organising tour and travel operations, designing or setting up exhibitions, students will prove themselves competent for the exciting and fast-paced actions of the tourism sector.
Modules	WSQ Work Safely WSQ Provide Safely and Security for Guests WSQ Interact with Guests WSQ Handle Air Ticketing Reservations WSQ Provide Inbound Travel Packages, Products & Services WSQ Provide Outbound Travel Packages, Products & Services WSQ Promote Tourism WSQ Monitor Income and Expenses WSQ Implement Loss Prevention WSQ Conduct Orientation and Training WSQ Supervise Staff WSQ Develop Sales Proposals WSQ Co-ordinate Site Services WSQ Co-ordinate Support Services WSQ Plan and Implement Catering Services WSQ Define MICE and Events Industry WSQ Develop & Implement Business Strategies WSQ Comply with Legal Requirements WSQ Develop and Implement Budgets WSQ Manage Training WSQ Hire Staff WSQ Appraise/Evaluate Staff WSQ Manage Loss Prevention WSQ Conduct Situational Analysis WSQ Develop Marketing Strategies WSQ Manage Logistics WSQ Manage Exhibitions Events WSQ Describe MICE & Events Industry and its Impact on Economy WSQ Manage Meetings and Convention Events WSQ Plan and Develop Proposal for Incentive Travel Events
Entry Requirements	Local Students Minimum 3 GCE ‘O’ Level / 5 GCE ‘N’ Level / Pass in NITEC Successful interview International Students 11 years of formal education or equivalent, AND Band 5.5 in IELTS; OR Minimum score of 79 points (internet-based total) in TOEFL; OR Pass in SHATEC English Test OR Pass in any preceding WSQ full qualification
Certification	WSQ Diploma in Tourism awarded by SkillsFuture Singapore.
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: 12 months Part Time: 30 months
Commencement / End Dates	Customised
Industrial Attachment	6 months
Programme Fees*	Please contact us for a quotation.
Teacher-Studio Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.

WSQ DIPLOMA IN FOOD AND BEVERAGE MANAGEMENT

Programme Name	WSQ Diploma in Food and Beverage Management
Programme Description	The WSQ Diploma in Food and Beverage Management (Part-time) aims to equip individuals with the knowledge, understanding and skills required for success in employment and career advancement in the Food and Beverage sector at supervisory or management level.
Modules	WSQ Follow Food and Beverage Safety and Hygiene Policies and Procedures WSQ Maintain Food and Beverage Service Environment WSQ Interact with and Serve Food and Beverage Guests WSQ Prepare for Service (Mise En Place)* WSQ Perform Hosting Duties WSQ Prepare and Serve Coffee and Tea WSQ Prepare Non-Alcoholic Beverages WSQ Coordinate Food and Beverage Service WSQ Maintain Inventories WSQ Provide Catering Service WSQ Supervise Room Service WSQ Provide Essentials of Dining Room Service WSQ Supervise Bar Service WSQ Provide Tableside Service WSQ Implement Loss Prevention WSQ Supervise Staff WSQ Manage Food and Beverage Operations WSQ Manage Cost and Quality Controls WSQ Administer Purchasing and Receiving Procedures WSQ Manage Loss Prevention WSQ Manage Training WSQ Manage Catering WSQ Optimise Sales WSQ Comply with Legal Requirements WSQ Develop and Implement Budget WSQ Develop Marketing Strategies WSQ Manage Guest Service WSQ Plan Special Events
Entry Requirements	Local Students Minimum 3 GCE ‘O’ Level / 5 GCE ‘N’ Level / Pass in NITEC Successful interview International Students 11 years of formal education or equivalent, AND Band 5.5 in IELTS; OR Minimum score of 79 points (internet-based total) in TOEFL; OR Pass in SHATEC English Test OR Pass in any preceding WSQ full qualification
Certification	WSQ Diploma in Food and Beverage Management awarded by SkillsFuture Singapore
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: 15 months Part Time: 24 months
Commencement / End Dates	Customised
Industrial Attachment	6 months
Programme Fees*	Please contact us for a quotation.
Teacher-Studio Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.

DIPLOMA IN HOTEL MANAGEMENT

Programme Name	DIPLOMA IN HOTEL MANAGEMENT
Programme Description	The Diploma in Hotel Management is a comprehensive programme focusing on developing strong fundamental understanding in the key areas of hospitality operations and management. Students will acquire a thorough appreciation of the lodging industry, as well as gain operational and strategic skills required for hotel, tourism and restaurant management.
Modules	Application of Restaurant Service Skills Restaurant Service Skills Essentials in Beverage Knowledge Food Science and Nutrition Housekeeping Operations and Management Introduction to Management Information Systems Principles of Accounting Principles of Communication Professional Development for Hospitality The Essentials in Food Knowledge Food Service Management Front Office Operations Hospitality Sales and Marketing Hotel Security Property Management Systems Tourism Management Advanced English: Writing Skills and College Writing Appreciation of Culinary Skills Communication in Business Food Production Management Front Office Management Integrated Capstones (HOTS) / Strategic Management Meetings; Incentives; Conventions and Exhibitions (MICE) Advanced Beverage Knowledge Bar Mixology Business Statistics Food and Beverage Cost Control Microeconomics Principles of Management Quality Service in Hospitality Social Media Engagement in Hospitality
Entry Requirements	Local Students Minimum 3 GCE ‘O’ Level / Pass in NITEC Successful interview International Students 11 years of formal education or equivalent, AND Band 5.5 in IELTS; OR Minimum score of 79 points (internet-based total) in TOEFL; OR Pass in SHATEC English Test OR Pass in any preceding WSQ full qualification
Certification	Diploma in Hotel Management awarded by SHATEC
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: 18 months Part Time: 30 months
Commencement / End Dates	Customised
Industrial Attachment	6 months
Programme Fees*	Please contact us for a quotation.
Teacher-Studio Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.

HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT

Programme Name	HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT
Programme Description	The Higher Diploma in Hospitality Management program develops students in managerial and organisational capabilities on top of providing the operational and strategic tools required for a successful career in the hospitality industry. Covering a wide range of topics with strong focus on strategic management within a hospitality and tourism based context, the Higher Diploma in Hospitality Management will provide the effective edge to individuals who are either seeking a career head start or advancement into an international degree programme.
Modules	Application of Restaurant Service Skills Restaurant Service Skills Essentials in Beverage Knowledge Food Science and Nutrition Housekeeping Operations and Management Introduction to Management Information Systems Principles of Accounting Principles of Communication Professional Development for Hospitality The Essentials in Food Knowledge Food Service Management Front Office Operations Hospitality Sales and Marketing Hotel Security Property Management Systems Tourism Management Advanced English: Writing Skills and College Writing Appreciation of Culinary Skills Communication in Business Food Production Management Front Office Management Integrated Capstones (HOTS) / Strategic Management Meetings; Incentives; Conventions and Exhibitions (MICE) Advanced Beverage Knowledge Bar Mixology Business Statistics Food and Beverage Cost Control Microeconomics Principles of Management Quality Service in Hospitality Social Media Engagement in Hospitality Macroeconomics Tourism Psychology Managerial Accounting Human Resource Management and Development Quantitative Methods Research Methods Resort Operations and Management Special Interest Tourism Hospitality and Tourism Public Relations Financial Management International Relations and Business Organisational Behaviour
Entry Requirements	Local Students Preferably 2 GCE ‘A’ Level passes including a pass in GCE ‘O’ Level English Students with 5 good GCE ‘O’ Level passes including a pass in GCE ‘O’ Level English may also apply Successful interview International Students 11 years of formal education or equivalent, AND Band 5.5 in IELTS; OR Minimum score of 79 points (internet-based total) in TOEFL; OR Pass in SHATEC English Test
Certification	Higher Diploma in Hospitality Management awarded by SHATEC
Method of Assessment	Written/Practical Assessment
Programme Duration* (Full/Part Time)	Full Time: 24 months Part Time: 42 months
Commencement / End Dates	Customised
Industrial Attachment	6 months
Programme Fees*	Please contact us for a quotation.
Teacher-Studio Ratio	The average teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.
Remarks	*The fees and duration of customised programmes may differ depending on class size and frequency of lessons. Please contact our friendly consultants for more information.